Investor in Customers (IIC) is an independent customer experience specialist, helping organisations measure, improve, and celebrate how they treat their customers, employees and how they are perceived externally as A Company That Cares,

We work with businesses of all sizes to build stronger relationships with customers, employees, and stakeholders through insight-driven assessments, accreditation, and CX consultancy. Awarding successful businesses with A Company that Cares Awards and/or Investor in Customers Gold, Silver and Bronze Awards,

For nearly twenty years, we’ve supported hundreds of companies in developing customer-first cultures that create loyalty, trust, and competitive advantage.